1. Data Controller

WEBME Information Technology

Abu Dhabi, United Arab Emirates

📧 Email: webme@webmedigital.com

🌐 Website: www.webmedigital.com

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Country and City
• Job Title or Role
• Billing and Shipping Address

b. Technical Information

• IP Address
• Browser Type
• Device Type
• Operating System
• Date and Time of Access
• Referring Websites or Pages

c. Transactional & Service Data

• Service Requests
• Order History
• Payment Details (processed securely via third-party gateways)
• Communication Records

d. Cookies and Tracking Technologies

We use cookies to improve user experience, analyze traffic, and provide personalized content. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

• To deliver our services, products, and support
• To personalize user experience and improve our website
• For marketing, promotions, and newsletters (with consent)
• For contractual obligations and invoicing
• To monitor and prevent fraud or misuse
• To comply with UAE laws and regulations

4. Legal Basis for Processing (UAE PDPL Compliance)

We process your data under the following legal bases:

• Consent: Where you have given us clear permission.
• Contractual Necessity: To fulfill our obligations under a service agreement.
• Legal Obligation: When we are legally required to do so.
• Legitimate Interests: For running and securing our operations, unless overridden by your rights.

5. Data Sharing and Disclosure

We may share your data with:

• Trusted third-party vendors, freelancers, or service providers for project delivery
• Payment gateways and financial institutions
• Legal authorities if required by law
• CRM, hosting, and analytics providers under strict confidentiality agreements

We do not sell, lease, or trade your personal information to third parties for commercial purposes.

6. International Data Transfers

Some partners, vendors, or freelancers may operate outside the UAE. In such cases, we ensure appropriate safeguards in accordance with UAE PDPL.

7. Data Retention

We retain your data only as long as necessary for the purposes stated above, or as required by UAE commercial and data protection laws.

8. Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the UAE Data Office or relevant authority

To exercise these rights, contact us at: webme@webmedigital.com

9. Data Security

We apply industry-standard security measures to protect your data against unauthorized access, misuse, or loss, including:

• Secure Sockets Layer (SSL)
• Encrypted data storage
• Access control and user authentication
• Regular vulnerability assessments

However, no internet transmission or storage method is 100% secure.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us: